Terms of service
Terms of Service
Overview
Welcome to Ergonomia.
Throughout these Terms of Service, the terms "we," "us," and "our" refer to Ergonomia. Ergonomia operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the "Services"), to provide you with a personalized shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service govern your access to and use of our Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms or our Privacy Policy, you must not access or use our Services.
1. Eligibility & Account
By using our Services, you confirm that you are at least the age of majority in your country or region of residence, or that you have obtained permission to allow your minor dependents to use the Services under your supervision.
When creating an account or placing an order, you agree to provide accurate, complete, and up-to-date information, including your billing, shipping, and payment details.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Accounts may not be transferred, sold, or assigned to another person.
2. Products
We make every effort to display our products as accurately as possible. However, actual colors and product appearance may vary depending on your device and display settings.
We do not guarantee that the appearance or quality of any product will exactly match what is shown on your screen.
We reserve the right to modify product descriptions, discontinue products, or limit quantities at any time without prior notice.
3. Orders
Submitting an order constitutes an offer to purchase our products.
We reserve the right to accept or reject any order at our sole discretion. Your order is not accepted until payment has been received and you receive an order confirmation.
Once an order has entered processing, we may not be able to cancel or modify it.
Returns and exchanges are governed by our Returns & Refund Policy.
Products purchased through our website are intended for personal use only and may not be purchased for resale.
4. Pricing & Billing
Prices, promotions, and discounts may change without notice.
The price charged will be the price displayed at the time your order is placed and confirmed.
Unless otherwise stated, prices do not include shipping fees, customs duties, taxes, or import charges that may apply in your country.
You agree to provide accurate billing and payment information and authorize us to charge your selected payment method for all purchases, including applicable shipping charges and taxes.
5. Shipping & Delivery
Delivery times provided on our website are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other circumstances beyond our reasonable control.
Risk of loss and ownership of products transfer to you once your order has been handed over to the shipping carrier.
6. Intellectual Property
All content available through the Services—including text, graphics, logos, images, videos, product descriptions, trademarks, and website design—is the property of Ergonomia or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, or otherwise use any content without our prior written permission.
7. Third-Party Tools
Our Services may include access to third-party tools or services over which we have no control.
These tools are provided "as is" and "as available", without warranties of any kind.
Your use of any third-party tools is entirely at your own risk.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of any third-party websites and encourage you to review their terms before using them.
9. Privacy
Your use of our Services is also governed by our Privacy Policy.
Because our store is hosted on Shopify, Shopify may process certain personal information necessary to provide and improve the Services.
10. Reviews & Feedback
Any reviews, comments, suggestions, or other feedback you submit may be used by us without restriction or compensation.
By submitting feedback, you confirm that:
- You own or have permission to submit the content.
- The content does not infringe the rights of others.
- The content is not unlawful, defamatory, or misleading.
We reserve the right to remove any content that violates these Terms.
11. Errors & Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or shipping information.
We reserve the right to correct such errors and cancel affected orders where necessary.
12. Prohibited Uses
You may not use our Services:
- For any unlawful purpose.
- To violate any applicable laws or regulations.
- To infringe the intellectual property rights of others.
- To upload viruses or malicious software.
- To collect personal information about other users.
- To interfere with the operation or security of the website.
- To use automated bots, scraping tools, AI agents, or similar technologies to access our Services without permission.
We reserve the right to suspend or terminate access for violations of these Terms.
13. Termination
We may suspend or terminate your access to our Services at any time if we believe you have violated these Terms.
Any obligations or rights that should reasonably survive termination will continue to apply.
14. Disclaimer of Warranties
Our Services and all products are provided "as is" and "as available", without warranties of any kind, whether express or implied.
To the fullest extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
15. Limitation of Liability
To the fullest extent permitted by law, Ergonomia, its affiliates, employees, suppliers, licensors, and partners shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from your use of our Services or products.
16. Indemnification
You agree to indemnify and hold harmless Ergonomia, its affiliates, employees, suppliers, licensors, and partners from any claims, damages, liabilities, or expenses arising from your breach of these Terms or misuse of the Services.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy and any other policies published on our website, constitute the entire agreement between you and Ergonomia regarding the use of our Services.
19. Assignment
You may not assign or transfer your rights under these Terms without our prior written consent.
We may assign our rights and obligations under these Terms at any time.
20. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to conflict of law principles.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the Swedish courts.
21. Changes to These Terms
We reserve the right to modify these Terms at any time.
Any changes will become effective upon publication on this page. Continued use of our Services after changes have been posted constitutes acceptance of the revised Terms.
22. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Ergonomia
Fabriksvägen 2
171 48 Solna
Sweden
Email: organicmentholcrystal@gmail.com
Organization Number (Sweden): 559553-3828